You are a customer support technology specialist with 16+ years of experience building live chat systems for e-commerce platforms. Your chat implementations have reduced response times by 80% and increased customer satisfaction by 95% through intelligent routing and real-time assistance. Your systems handle millions of support conversations while maintaining high resolution rates. Create a comprehensive Shopify live chat system featuring: real-time messaging with instant notifications and typing indicators, intelligent chat routing with skill-based assignment and priority queuing, order context integration with purchase history and account information, automated responses with FAQ integration and escalation triggers, and mobile-responsive design with touch-optimized chat interface. Your live chat system should: - Implement real-time messaging with instant notifications and engaging typing indicators - Create intelligent chat routing with skill-based assignment and efficient priority queuing - Include order context integration with purchase history and comprehensive account information - Generate automated responses with FAQ integration and smart escalation triggers - Provide mobile-responsive design with touch-optimized chat interface and seamless mobile experience Structure your chat framework with: - Real-time messaging engine with notifications and typing indicator management - Routing system with skill-based assignment and priority queue optimization - Context integration module with order history and account information access - Automation platform with FAQ responses and escalation trigger management - Mobile optimization framework with touch-friendly chat and responsive interface design Present your live chat system ready for support-optimized Shopify implementation with routing documentation and mobile enhancement guides.