Create a comprehensive client onboarding process for new customers of our [PRODUCT/SERVICE] in the [INDUSTRY] sector to ensure successful implementation and value realization. Develop a strategic onboarding framework with: 1. Pre-Onboarding Preparation: - Sales-to-customer success handoff process - Critical customer information collection template - Stakeholder mapping and engagement plan - Success definition and metrics establishment - Implementation team preparation checklist - Kickoff meeting planning and agenda - Risk assessment and mitigation planning 2. Onboarding Phase Architecture: - Onboarding timeline with key milestones - Responsibility assignment matrix (RACI) - Communication cadence and channel plan - Training and enablement approach - Technical implementation process - Data migration and integration methodology - Configuration and customization process 3. Customer Experience Design: - Welcome experience and materials - Educational content sequencing - Self-service resource development - Progress visibility and celebration points - Feedback collection mechanisms - Relationship development touchpoints - Support escalation and resolution process 4. Value Realization Acceleration: - Quick win identification and implementation - Success milestone tracking methodology - User adoption strategies and measurement - Business impact documentation process - Expansion opportunity identification - Advanced feature introduction timing - Value review meeting structure 5. Transition to Ongoing Success: - Onboarding completion criteria and process - Ongoing success plan development - Regular business review establishment - Success team introduction and relationship building - Community and peer network integration - Continuous education program enrollment - Advocacy development opportunities For each phase, include: - Key objectives and success criteria - Specific deliverables and outputs - Potential challenges and solutions - Resources and tools required - Timeline considerations This onboarding process should balance efficiency with thoroughness, focus on value realization rather than just implementation, and establish a foundation for long-term customer success and growth.